November is coming to an end, but there are two families rivaling against each other after having a past history in which their ancestors battled over who had the best Christmas spirit and the best family who was willing to stay together through the toughest times in life. However, after a death in the community that sparks a suspicious perception from people who have been monitoring the families for a long time, a mysterious occurrence takes place in which Christmas is being invaded by Krampus and Santa Claus, who has turned to the dark side and is hellbent on destroying Christmas forever. The two families put their differences aside and are forced to work together to figure out the phenomena and bring peace to the holiday.
Seth Higgins- A workaholic father who wanted to make sure his family got the best Christmas ever but his job kept inference his life thus his rival will end up winning the holiday.
Adam Fogelman- A rich dude who loves spoiled his kids with a lot of presents and he thinks Higgins are disgraced to his family and Christmas due of being raised as a poor kid.
Kara Higgins- Seth's wife who is aware about the bad blood between Higgins and Fogelman and want them to end the legendary feud at one! She think the feud is ridiculous to her.
Rachel Fogelman- Adam's wife who love of putting a lot of makeup and she think she's more prettier than Kara.
Elizabeth Higgins- Seth's teenager daughter who is a tomboy and she doesn't trust Martin due of his personality but grow closer to him.
Martin Fogelman- Adam's teenager son who is autism and is very nervous toward beautiful women and doesn't like going outside due of his fear of being danger
Greg Higgins- Seth's brother who is a former police officer and collect a lot of unique guns. He advise Elizabeth of staying away from Martin due of his history with Martin's grandpa whom he despises.
Randy Fogelman- Adam's father who hates technology and he have a history with Greg and initially refused to help Higgins until he was upset that Santa betrayed Christmas.
Kevin Cook- A old school music lover and Elizabeth's best friend who hates new music and hated Taylor Swift, Justin Bieber and anyone who use autotune.
Natalie Matei- Randy's caretaker who take care of him after his wife passed away and doesn't really believes in Christmas much of dismay from Randy.
Krampus- A demonic spirit who decides to destroying Christmas due of being tired of Higgins-Fogelman feud and he despises them for that and want them dead.
Santa Claus- A legendary figure who turned to dark side by Krampus and is forced to hurt innocent people against his own will.
Jack Frost- A trickster who help Higgins and Fogelman of stopping Krampus and Santa Claus despite having a rivalry with Santa Claus.
Rudolph the Red-Nosed Reindeer- Santa's personal reindeer who willing to help Higgins and Fogelman of getting Santa back to himself.
Mrs. Claus- Santa's wife who have a habit of offering anyone with cookies. She called Higgins and Fogelman out for causing big trouble for her.
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